1. About This Amendment
This Beta Cohort Amendment ("Amendment") is incorporated into and forms part of the Call Well Terms of Service (the "Terms") between Agentic Business Outcomes, LLC ("Company") and the Client. Where this Amendment conflicts with the Terms, this Amendment controls for an enrolled Beta Cohort Client, on the point it addresses only — every other part of the Terms applies unchanged.
2. Beta Cohort Terms
- Program. This amendment applies only to a Client Company has designated a Beta Cohort member. Designation is made solely by Company, is not self-service, and is not automatically granted to every Client who completes onboarding.
- Enrollment is by approval, not open signup. While Call Well is in private beta, no one may complete onboarding — including starting the standard free trial — without being approved by Company in advance. A prospective Client requests access by phone or email (currently (479) 300-0231 or sales@urassistant.ai); Company reviews and approves each request individually.
- Cohort size. Company will designate at most ten (10) Beta Cohort Clients at any time. If a Beta Cohort Client's account is deleted or closed, that seat becomes available for Company to designate to another Client; a departed Client is not entitled to reclaim the seat or its pricing on return (see Reactivation and What Ends the Beta Rate, below).
- Free period. A Beta Cohort Client's free period is sixty (60) days, measured from the same start date used for the standard trial (the date the Client's number goes live). This is the Client's entire free period — it does not stack with or extend the standard 14-day trial described in the base Terms; the 60 days replace it for a Beta Cohort Client.
- Beta Rate. After the free period, a Beta Cohort Client who continues on a paid subscription pays a flat $39/month, in place of the standard $79/month rate. The base Terms' "no per-minute, per-call, or per-unique-caller charges" and "no overage fees" language applies to the Beta Rate exactly as it applies to the standard rate.
- Rate lock. The Beta Rate is fixed at $39/month for as long as the Client's subscription stays continuously active, and is not subject to the base Terms' 30-days'-notice price-change clause. This is a distinct, grandfathered price, not a coupon or a time-limited discount — a future change to the standard rate does not affect it.
- Reactivation and what ends the Beta Rate. The Beta Rate ends if the Client's subscription is cancelled and the account is not reactivated within the base Terms' standard 90-day reactivation window, or if Company's seat cap is exceeded and reassigns the seat as described above. A Client who reactivates within that window on the same seat keeps the Beta Rate; a Client who returns after that window, or after their seat has been reassigned, is a new account on the standard rate.
- No other term changes. Every other part of the Terms of Service applies to a Beta Cohort Client exactly as it applies to any Client — including the AI-voice disclosure, the non-emergency (not 911) warning, audio and transcript retention windows, SMS consent and opt-out handling, cancellation, refunds, and the limitation of liability. Nothing in this amendment changes what the Service does or does not do.
- Not a separate contract for feedback. This amendment covers price and access only. It does not itself create an obligation for the Client to report bugs, give feedback, or otherwise participate beyond ordinary use of the Service.
Contact Us
For information, email sales@urassistant.ai.
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